FAQ

No, the age limit is 16 years as our hotel is for Cool Adults Only.

Alright, so you know how once you hit 18, you're legally an adult? Well, we're talking about those folks who are not only adults by age but also have a super open personality. They're the "cool adults."

These cool adults are the ones who are totally accepting with PDA (that's public displays of affection, if you didn't know) between consenting adults and the LGBTQ+ crew. They're all about living in the modern world where everyone's free to do their thing, and they're all about accepting and respecting all kinds of lifestyles. That means being kind, respectful, and considerate of everyone, no matter who they are or what they're into. Let's make this a welcoming and inclusive space for everyone.

14:00 hrs check-in and 12:00 hrs check-out.

Yes, free of charge if rooms are available.

Yes, free of charge until 14:00 hrs and if rooms are available.

Our pool operates round the clock to offer you the chance to indulge in a sexy midnight swim beneath the twinkling stars. It's an opportunity to mingle with other PinkGuests. Our pool is adorned with captivating pink lights to enhance the allure of the experience.

We always advise our guests to get an insurance in case of incidental cancellations by third parties.

June-October is dry season. However, the other months could be with showers which are usually very short.

Our reception is open from 8 am to 10 pm. For late check-ins after 10 pm, we offer a self-check-in system. Let us know in advance if you'll be arriving late, and we'll provide detailed instructions.

We have updated the latest technology to provide our guests with free and fast internet but it also depends on what speed is available on the island.

Yes, it is definitely cheaper to book directly with us and you will get free benefits when you book direct.

No, during this annual religious event, guests can not leave the hotel.

Hotel can provide transfers for 350k (24 euro) which will take around 45 minutes to 1 hour depending on the traffic conditions.

Balangan beach is by bike 5 minutes away.

You have the option to add breakfast to your stay for an additional cost of 110,000 IDR per person per day. To ensure your morning starts right, please make your breakfast request one day in advance and choose your desired items from our menu.

Click here to explore the delicious options awaiting you.

Our living room is open for breakfast only from 07:00-12:00. We don’t serve lunch or dinner but we can order for you from nearby restaurants.

We have vegetarian for breakfast. Also vegan and gluten-free we can arrange but need advance notice.

Yes, we do. Hair dryers are in the rooms and an iron with iron board on request at no charge.

It various and depends on the dates you are travelling. On our booking page you can find our cancellation policy for the different seasons.

Yes, we do. Price 30.000/kg and in 24 hours is ready 🙂

All our rooms have a small fridge with complimentary drinking water.

Your stay in a room at Casanostra Suite offers a private room while sharing access to a fully equipped kitchen and a spacious living room with a 65-inch Smart TV. It's a great opportunity to mingle and meet new people during your stay.

You can apply through our own website. Click ‘Join the team’ and fill out the forms.

No, we have only double beds available.

Indonesian Rupiah. Money changer is nearby about 10 minutes by bike.

No major renovations are currently taking place.

The nearest ATM is at Circle K around 10 minutes by bike.